Customer Service Representative

About the Role

A leading client of ours is seeking a friendly and detail-oriented Customer Service Representative to join their growing support team. This role involves assisting customers, resolving issues, and ensuring an excellent client experience.

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Key Responsibilities

• Respond to customer inquiries via phone, email, and live chat
• Resolve complaints in a professional and timely manner
• Maintain accurate records of customer interactions
• Collaborate with other departments to resolve complex issues
• Provide product and service information to customers

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What We’re Looking For

• High school diploma or equivalent (Bachelor’s degree is a plus)
• 1–2 years of customer service experience preferred
• Excellent verbal and written communication skills
• Strong problem-solving abilities and a calm demeanor
• Familiarity with CRM systems is a plus

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What You’ll Gain

• Competitive hourly wage and performance bonuses
• Comprehensive training and ongoing support
• Friendly, team-oriented work environment
• Opportunities to grow within the company
• Health and wellness benefits